Legal Terms

Legal Terms

Company Name

M retail co.ltd

Representative

Mio Harutaka

Head Office

5-4-43 Minami Aoyama, Minato-ku, Tokyo

Flagship Store

Odakyu Minami Aoyama #103, 5-12-3 Minami Aoyama, Minato-ku, Tokyo

Phone

03-6427-3624

Hours of Calls

11am - 7pm on weekdays.
We are closed on Saturday, Sunday, National Holidays,
Golden week, Summer Holidays, Silver Week and New Years.

Email

info@bijou-de-m.com

Website

http://www.bijou-de-m.com

Price

Please check our product page.
Price is subject to change without notice.

Other Expenses

Tax, Shipping cost *Flat rate 1,000JPY (tax included) for domestic shipment. We charge a fee if you choose payment on delivery.) Charges will be below price (tax included) and we accept cash or credit card for purchase only under 300,000 JPY.

Under 10,000JPY324JPY
10,000~30,000JPY432JPY
30,000~100,000JPY648JPY
100,000~300,000JPY1,080JPY

Delivery Time

For item we have in stock, it will be despatched within 1 week after next business day from the date you made the order (the same day subject to availability and receipt of payment or same day of your order day in case you chose payment on delivery).
For made-to-order items, we start production procedure after the receipt of payment. Items will be despatched within 1 week after next business day from the day we notify you in those products’ completion.
(No dispatches will be made on Golden Week, Summer Holidays, Silver Week and New Years.)

Payment Method

  1. (1) In Advance Bank Transfer

    Items will be dispatched after receipt of payment for items we have in stock. For the made-to-order items, your order will be completed after receipt of payment.
    Please burden bank transfer fee at your expense.
    Please note, your order will be canceled within 1 week from your order day if we couldn’t confirm your payment.

    [BANK INFORMATION]

    SUMITOMO MITSUI BANKING CORPORATION  TOKYO-CHUO BRANCH 8904145 M RETAIL CO.LTD
  2. (2) Credit Card

    We accept JCB, VISA, MASTER, DINERS and AMERICAN EXPRESS cards.

  3. (3) Payment on Delivery (Yamato collect service: cash, credit card, debit card or electronic money.)

  4. (4) Amazon Pay

  5. (5) PayPal

  6. (6)Alipay

Return Policy

If you wish to return or exchange your items, please contact us within 5 days of the date of purchase to consult with us.

Emailinfo@bijou-de-m.com
Phone03-6427-3624 (MON-FRI 11AM-7pm)

Returns are accepted only on the condition below.

  • The wrong item had arrived which you haven’t ordered.
  • The item had arrived damaged or faulty.

In those case, we offer a complimentary return shipping.

We do NOT accept returns or exchanges on any items on the condition below.

  • Used item.
  • Damaged item from your own inappropriate use.
  • Items with a slight difference of color from what you imaged. (Please be aware beforehand that the image of the item may differ from the actual color due to the characteristics of laptop or mobile browser.)